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Membership

For those who wear them. And those who preserve a collection.

Membership keeps hats in condition rather than waiting for damage — with included services, priority scheduling, and complimentary local logistics.

The Hat Lab Society

Your hats, cared for year-round.

The Hat Lab Society was created for people who don't wait until something goes wrong to care for the hats they love. From seasonal reshaping to regular maintenance, Society members receive year-round access to professional care, preferred pricing, and expanded concierge pickup and delivery—helping the hats they wear most continue looking and feeling their best.

$29/month with a required 12-month commitment

or $299 prepaid annually — a saving against twelve monthly payments

  • 3 Essential Services per membership year
  • 15% off additional qualifying Hat Lab services
  • 10% off custom hats
  • Priority scheduling
  • Annual Hat Assessment
  • Complimentary pickup and delivery within 25 miles of Central Midtown Atlanta
  • 2-Day Priority Service for $15 instead of $25
  • Included Essential services may be used for your own hats or shared with friends and family
  • Access to member-only offers and future Hat Lab benefits
  • 12-month membership commitment
  • Non-refundable
  • Cannot be cancelled during the active 12-month term
  • Included services must be redeemed during the applicable membership year
  • Unused services do not roll over

Enrollment opens with online payment — coming soon

The Collector

For a collection worth preserving.

A collection deserves more than individual repairs. The Collector is The Hat Lab's private annual care program for clients maintaining multiple important hats. We document, assess, and care for your collection over time—creating a service history and helping you understand what needs attention now and what should simply be preserved.

$750 prepaid annually

A 12-month private care program

  • 8 Essential Services per membership year
  • 2 Seasonal Refresh Services
  • 20% off additional qualifying Hat Lab services
  • 15% off qualifying repairs and standard material replacements
  • 10% off custom hats
  • Priority scheduling
  • Priority turnaround
  • Complimentary pickup and delivery within 35 miles of Central Midtown Atlanta
  • Complimentary 2-Day Priority Service on eligible services, subject to availability
  • Annual Collection Assessment
  • Digital Collection Profile — condition and service history
  • Before-and-after documentation when available
  • Priority custom-hat consultations
  • Collector-only offers, benefits, and future experiences
  • Included benefits may be used for immediate family where permitted by membership terms
  • 12-month membership
  • $750 prepaid annually
  • Non-refundable
  • Cannot be cancelled during the active membership term
  • Included services expire at the end of the applicable membership year
  • No rollover

Enrollment opens with online payment — coming soon

I understand this is a 12-month membership commitment, that it is non-refundable and cannot be cancelled during the active term, and that included services expire at the end of the membership year without rollover.

Included services are tracked as a benefit balance on your account and redeemed against qualifying work. Member discounts apply to qualifying base services and, for Collector, to qualifying repairs and standard material replacements. Discounts do not apply to shipping, specialty materials, custom hats, or separately quoted work.

Start with a single hat, or enroll a collection.

Request hat care